Hasan Darvish; Alireza Hasan Zadeh; Mohammad Montazeri; Alireza Fathizadeh
Volume 2, Issue 4 , October 2014, , Pages 57-76
Abstract
Given the many problems that most organizations face, we can stem some of the most important problems in the absence of service attitude in the organization members who prioritize solely considering their individual interests, so the formation of the servant organizations has utmost importance for considering ...
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Given the many problems that most organizations face, we can stem some of the most important problems in the absence of service attitude in the organization members who prioritize solely considering their individual interests, so the formation of the servant organizations has utmost importance for considering the public interest and providing excellent services. This article, based on the qualitative research, studies the factors affecting the formation of servant organization in Imam Khomeini relief foundation using grounded conceptualization. In this regard, 11 executives of Relief Foundation of Kerman province and 11 faculty members interviewed as sample and using semi-structured method and the interview text analyzed in three stages: open coding, axial and selective. The results showed that the stewardship attitude in agency members as the central issue and in interaction with other factors led to the formation of a servant organization. How these factors interact shown in the final model of the study. Informing employees of their work value and its impact on others' lives and also informing them of the opportunities and divine grace that stewardship has brought them has a considerable impact in shaping the stewardship attitudes of staff and finally, this attitude will be the basis for the formation of a servant organization.
